21st Century Business: Customer Service, Student Edition

  • Author(s): Career Solutions Training Group
  • Publisher: Cengage Learning
  • Copyright year: © 2011
  • Edition: 2nd
  • Pages: 192
  • Print ISBN: 9780538740289, 0538740280
  • eText ISBN: 9781111792213, 1111792216
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  • Print ISBNs: 9781133466383, 1133466389
  • Other: 9781111258320