CRM

  • Author(s): Roger J. Baran
  • Publisher: Routledge
  • Copyright year: © 2013
  • Pages: 404
  • Print ISBN: 9780415896566, 0415896568
  • eText ISBN: 9781136262463, 1136262466
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  • Print ISBNs: 9780415896573, 0415896576
  • eText ISBNs: 9781136262425, 9780203107577, 1136262423, 0203107578