Quality & Performance Excellence

  • Author(s): James R. Evans
  • Publisher: Cengage Learning
  • Copyright year: © 2011
  • Edition: 6th
  • Print ISBN: 9780324827064, 0324827067
  • eText ISBN: 9781111786533, 1111786534
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  • Print ISBNs: 9781133464778, 9781111389536, 1133464777, 1111389535
  • Other: 9781111260552