Cover image: Business Process Mapping 2nd edition 9780470444580

Business Process Mapping

Improving Customer Satisfaction

2nd Edition

  • Author(s) J. Jacka
  • Publisher Published by John Wiley & Sons P&T Copyright © 2009
  • "ISBN-13 9780470444580"
  • Format Reflowable Layout

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£43.99 GBP
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Business Process Mapping: Improving Customer Satisfaction 2nd Edition is written by J. Jacka and published by John Wiley & Sons P&T. The Digital and eTextbook ISBNs for Business Process Mapping are 9780470496053, 0470496053 and the print ISBNs are 9780470444580, 0470444584. Save up to 80% versus print by going digital with VitalSource.

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