Managing for Quality and Performance Excellence

  • Author(s): James R. Evans
  • Publisher: Cengage Learning
  • Copyright year: © 2014
  • Edition: 9th
  • Print ISBN: 9781285069463, 1285069463
  • eText ISBN: 9781285633176, 1285633172
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  • Print ISBNs: 9781285677156, 1285677153
  • Other: 9781285290843