Measuring and Improving Performance

  • Author(s): James William Martin
  • Publisher: CRC Press
  • Copyright year: © 2009
  • Edition: 1st
  • Print ISBN: 9781420084184, 1420084186
  • eText ISBN: 9781420084191, 1420084194
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  • eText ISBNs: 9786612294242, 9781439887158, 6612294248, 1439887152