Cover image: Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation 1st edition 9780071444538

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

1st Edition

  • Author(s) Robert Bacal
  • Publisher Published by McGraw-Hill Copyright © 2005
  • "ISBN-13 9780071444538"
  • Format Fixed Layout

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation 1st Edition is written by Robert Bacal and published by McGraw-Hill. The Digital and eTextbook ISBNs for Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation are 9780071465113, 0071465111 and the print ISBNs are 9780071444538, 007144453X. Save up to 80% versus print by going digital with VitalSource.

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