Satisfaction: A Behavioral Perspective on the Consumer

  • Author(s): Richard L. Oliver
  • Publisher: Routledge
  • Copyright year: © 2010
  • Edition: 2nd
  • Pages: 544
  • Print ISBN: 9780765617705, 0765617706
  • eText ISBN: 9781317460213, 1317460219
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  • eText ISBNs: 9781322508801, 9781315700892, 1322508801, 1315700891