What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement

  • Author(s): Solow, Lawrence; Fake, Brenda
  • Publisher: CRC Press
  • Pages: 206
  • Print ISBN: 9781439825990, 1439825998
  • eText ISBN: 9781439885611, 1439885613
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  • eText ISBNs: 9781439826003, 1439826005