Browsing “Customer Relations” (Showing 501 - 520 of 807 results)

Subjects

  • Researching Customer Satisfaction and Loyalty

    How to Find Out What People Really Think
    by Paul Szwarc
    • Edition: 1st
    • Format: Fixed
    • £32.99 GBP

  • IT Change Management: A Practitioner's Guide

    by Greg Sanker
    • Edition: 1st
    • Format: Fixed
    • From £12.95 GBP

  • Improving Marketing Strategies for Private Label Products

    by Yusuf Arslan
    • Format: Reflowable
    • £157.02 GBP

  • Equality In Managing Service Delivery

    by Rohan Collier
    • Edition: 1st
    • Format: Fixed
    • From £21.70 GBP

  • Strategic Customer Relationship Management in the Age of ...

    by Amir Khanlari
    • Format: Fixed
    • £161.05 GBP

  • The Gamification Revolution: How Leaders Leverage Game Me...

    by Zichermann, Gabe; Linder, Joselin
    • Edition: 1st
    • Format: Fixed
    • £20.65 GBP

  • Value Above Cost

    Driving Superior Financial Performance with CVA, the Most Important Metric You've Never Used
    by Donald E. Sexton
    • Edition: 1st
    • Format: Reflowable
    • £14.58 GBP

  • Starbucks Leadership Lessons

    by Joseph A. Michelli
    • Edition: 1st
    • Format: Fixed
    • £34.79 GBP

  • Voice-of-the-Customer Marketing: A Revolutionary 5-Step P...

    by Roman, Ernan
    • Edition: 1st
    • Format: Fixed
    • £27.38 GBP

  • Quality Innovation: Knowledge, Theory, and Practices

    Knowledge, Theory, and Practices
    by Latif Al-Hakim
    • Format: Fixed
    • £197.29 GBP

  • The Intention Economy

    When Customers Take Charge
    by Doc Searls
    • Format: Reflowable
    • £22.99 GBP

  • Service Management Online: Creating a Successful Service ...

    by Phyllis Drucker
    • Edition: 1st
    • Format: Reflowable
    • From £12.25 GBP

  • Service Management Online

    by Phyllis Drucker
    • Edition: 1st
    • Format: Fixed
    • From £12.25 GBP

  • The Out-of-Home Immersive Entertainment Frontier

    by Mr Kevin Williams
    • Format: Fixed
    • From £11.00 GBP

  • Empathy In Action

    How to Deliver Great Customer Experiences at Scale
    by Tony Bates; Natalie Petouhoff
    • Format: Reflowable
    • £2.41 GBP

  • Strategic Six Sigma for Champions

    Keys to Sustainable Competitive Advantage
    by R. Eric Reidenbach; Reginald W. Goeke
    • Format: Fixed
    • £35.43 GBP

  • A Complaint Is a Gift Workbook

    101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty
    by Janelle Barlow; Victoria Holtz
    • Edition: 1st
    • Format: Reflowable
    • From £7.87 GBP

  • A Complaint Is a Gift

    How to Learn from Critical Feedback and Recover Customer Loyalty
    by Janelle Barlow
    • Edition: 3rd
    • Format: Reflowable
    • From £8.65 GBP

  • Customer Satisfaction Research Management

    A Comprehensive Guide to Integrating Customer Loyalty and Satisfaction Metrics in the Management of Complex Organizations
    by Derek R. Allen
    • Format: Fixed
    • £32.21 GBP

  • Advanced QFD Applications

    by Kay Chuan Tan; Min Xie; Thong Ngee Goh
    • Format: Fixed
    • £32.21 GBP
Showing 501 - 520 of 807 results
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