Browsing “Customer Relations” (Showing 521 - 540 of 807 results)

Subjects

  • Customer Satisfaction Research Management

    A Comprehensive Guide to Integrating Customer Loyalty and Satisfaction Metrics in the Management of Complex Organizations
    by Derek R. Allen
    • Format: Fixed
    • £32.21 GBP

  • Measuring Customer Satisfaction and Loyalty

    Survey Design, Use, and Statistical Analysis Methods
    by Bob E. Hayes
    • Edition: 3rd
    • Format: Fixed
    • £63.61 GBP

  • Creating a Customer Experience-Centric Startup

    A Step-by-Step Framework
    by Thomas Suwelack; Manuel Stegemann; Feng Xia Ang
    • Format: Reflowable
    • From £9.00 GBP

  • After Sales Service

    Zukunftsfähig und prozessorientiert gestalten
    by Uwe Dombrowski; Simon Fochler; Constantin Malorny
    • Edition: 1st
    • Format: Reflowable
    • From £15.60 GBP

  • Strategic Six Sigma for Champions

    Keys to Sustainable Competitive Advantage
    by R. Eric Reidenbach; Reginald W. Goeke
    • Format: Fixed
    • £35.43 GBP

  • The Best Service is No Service: How to Liberate Your Cust...

    How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
    by Bill Price; David Jaffe
    • Edition: 1st
    • Format: Reflowable
    • £18.99 GBP

  • The Celebrity Experience

    Insider Secrets to Delivering Red Carpet Customer Service
    by Donna Cutting
    • Edition: 1st
    • Format: Reflowable
    • £19.99 GBP

  • Indispensable: How To Become The Company That Your Custom...

    How To Become The Company That Your Customers Can't Live Without
    by Joe Calloway
    • Edition: 1st
    • Format: Fixed
    • £21.99 GBP

  • Why Customers Leave (and How to Win Them Back)

    (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*)
    by David Avrin
    • Format: Reflowable
    • £19.00 GBP

  • A Practical Guide to Airline Customer Service

    From Airline Operations to Passenger Services
    by Colin C. Law
    • Format: Reflowable
    • £28.99 GBP

  • Do Penguins Eat Peaches?

    And other unexpected ways to discover what your customers want
    by Katie Tucker
    • Format: Reflowable
    • £7.99 GBP

  • Branding Between the Ears: Using Cognitive Science to Bui...

    by Sandeep Dayal
    • Edition: 1st
    • Format: Reflowable
    • £22.55 GBP

  • The Customer Loyalty Loop

    The Science Behind Creating Great Experiences and Lasting Impressions
    by Noah Fleming
    • Format: Reflowable
    • £15.00 GBP

  • Think Human

    The Customer Experience Revolution in the Digital Age
    by Olivier Duha
    • Edition: 1st
    • Format: Reflowable
    • £21.99 GBP

  • How Did I Not See This Coming?

    A New Manager's Guide to Avoiding Total Disaster
    by Katy Tynan
    • Format: Fixed
    • £14.45 GBP

  • Why CRM Doesn't Work: How to Win by Letting Customers Man...

    How to Win by Letting Customers Manange the Relationship
    by Frederick Newell
    • Edition: 1st
    • Format: Reflowable
    • £14.99 GBP

  • Advanced QFD Applications

    by Kay Chuan Tan; Min Xie; Thong Ngee Goh
    • Format: Fixed
    • £32.21 GBP

  • Super Strategist

    The Art and Science of Modern Account Planning
    by Lesley Bielby
    • Format: Fixed
    • £13.68 GBP

  • Dealing with Negative People

    by Rus Slater
    • Edition: 2nd
    • Format: Fixed
    • £3.99 GBP

  • Smart Service Engineering

    Konzepte und Anwendungsszenarien für die digitale Transformation
    • Format: Fixed
    • From £23.85 GBP
Showing 521 - 540 of 807 results
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