The Ultimate Question 2.0 (Revised and Expanded Edition)

How Net Promoter Companies Thrive in a Customer-Driven World

By: Fred Reichheld

  • Publisher:  Harvard Business Review Press
  • Print ISBN: 9781422173350, 1422173356

  • eText ISBN: 9781422142394, 1422142396

  • Format: EPUB
Available from 34.48 EUR
SKU: 9781422142394
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