The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services

The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 1st Edition and published by De Gruyter Saur. The Digital and eTextbook ISBNs for The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services are 9783598440175, 3598440170 and the print ISBNs are 9783598218453, 3598218451. Save up to 80% versus print by going digital with VitalSource.

The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 1st Edition and published by De Gruyter Saur. The Digital and eTextbook ISBNs for The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services are 9783598440175, 3598440170 and the print ISBNs are 9783598218453, 3598218451. Save up to 80% versus print by going digital with VitalSource.