Guide to becoming a compassionate, effective nurse

Patient & Person: Interpersonal Skills in Nursing 8e teaches nursing students the skills they need to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care.

This invaluable eBook is designed to equip nurses to manage complex, highly emotional and often challenging interactions with patients and other clinicians. It takes a patient-centred approach, based on the premise that patients’ unique experiences are significant to the care they receive.

Readers will learn the interpersonal skills they need for high-quality, safe care, with a focus on listening, understanding, exploring and supporting in situations nurses might encounter in a clinical setting.

Learn therapeutic relationship skills for compassionate, effective nursing
Simple language throughout – no prior knowledge needed
Enhance your communication skills and build relationships
Mapped against Australian Registered Nurse Standards for Practice and Nursing Council of New Zealand Competencies for Registered Nurses 
Narratives and stories bring theory to life
Covers both clinician–patient interaction and clinician–clinician interaction
Encourages reflection and takes a person-centred approach
Learning activities help you understand content and practise skills
Offers insights into culturally and linguistically diverse perspectives
Supported by a suite of digital assets such as learning activities, video scenarios and lived-experience interviews

New to this edition

Fully updated evidence
New information on the neurobiology of empathy
Elaboration on the role of teamwork

Instructor resources on Evolve:
Scenario videos
Interview videos
Discussion activities
Video transcripts
Experiential Teaching and Learning guide – previously
Appendix and titled ‘Notes on the activities’

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