3P-EBK:THE SERVICE CONSULTANTPRINCIPLES SERVICE MANAGEMENT

  • Author(s): Cengage Learning
  • Publisher: Cengage Learning
  • Copyright year: © 2014
  • Edition: 2nd
  • Print ISBN: 9781285806556, 1285806557
  • eText ISBN: 9781285806556, 1285806557
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  • Print ISBNs: 9781285816579, 1285816579
  • Other: 9781285306285, 9781133612353