A Guide to Computer User Support for Help Desk and Support Specialists

  • Author(s): Fred Beisse
  • Publisher: Cengage Learning
  • Copyright year: © 2013
  • Edition: 5th
  • Print ISBN: 9781133187820, 113318782X
  • eText ISBN: 9781285401119, 1285401115
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  • Print ISBNs: 9781285202334, 1285202333
  • Other: 9781133474074