A Guide to Customer Service Skills for the Service Desk Professional
published by Cengage Learning

A Guide to Customer Service Skills for the Service Desk Professional

  • Author(s) :
  • Publisher : Cengage Learning
  • Copyright year : © 2011
  • Edition : 3rd
  • Pages : 512
  • Print ISBN : 9780538748537, 0538748532
  • eText ISBN : 9781133417873, 1133417876
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Description

Table of Contents

Additional Product Details

  • Print ISBNs: 9781133458876, 1133458874
  • Other: 9781111278540