Achieving Patient (aka Customer) Experience Excellence 1st edition 9781466583085

Achieving Patient (aka Customer) Experience Excellence

Lessons From a Successful Cultural Transformation in a Hospital

by Rhonda Dishongh

Publisher: Productivity Press
Print ISBN: 9781466583085, 1466583088
eText ISBN: 9781466583139, 1466583134
Edition: 1st
Copyright year: 2013

Achieving Patient (aka Customer) Experience Excellence 1st Edition by Rhonda Dishongh and Publisher Productivity Press. Save up to 80% by choosing the eTextbook option for ISBN: 9781466583139, 1466583134. The print version of this textbook is ISBN: 9781466583085, 1466583088.