Business Process Modeling, Simulation and Design, Second Edition

  • Author(s): Manuel Laguna
  • Publisher: Chapman and Hall/CRC
  • Copyright year: © 2013
  • Edition: 2nd
  • Print ISBN: 9781439885253, 1439885257
  • eText ISBN: 9781466584402, 1466584408
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  • eText ISBNs: 9781482211542, 1482211548