Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes

  • Author(s): Susan Raines
  • Publisher: Jossey-Bass
  • Edition: 1st
  • Pages: 496
  • Print ISBN: 9780470931110, 0470931116
  • eText ISBN: 9781118418420, 1118418425
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  • eText ISBNs: 9781118433546, 9781118415481, 1118433548, 1118415485