Customer Relationship Management Systems Handbook

  • Author(s): Duane E. Sharp
  • Publisher: Auerbach Publications
  • Copyright year: © 2002
  • Edition: 1st
  • Print ISBN: 9780849311437, 0849311438
  • eText ISBN: 9781420000153, 1420000152
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  • eText ISBNs: 9786611122294, 9781439888780, 9781281122292, 661112229X, 1439888787, 1281122297