Emotional Labor: Putting the Service in Public Service

  • Author(s): Mary E. Guy
  • Publisher: Routledge
  • Copyright year: © 2008
  • Pages: 256
  • Print ISBN: 9780765621160, 0765621169
  • eText ISBN: 9781317472094, 1317472098
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  • Print ISBNs: 9780765621177, 0765621177
  • eText ISBNs: 9781317472100, 9781317472087, 1317472101, 131747208X