Improving Service Quality in the Global Economy

Achieving High Performance in Public and Private Sectors, Second Edition

by: Michael Milakovich

  • Publisher: Auerbach Publications
  • Print ISBN: 9780849338199, 0849338190

  • eText ISBN: 9781420031133, 1420031139

  • Edition: 2nd
  • Copyright year: 2005
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SKU: 9781420031133R90