Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience
published by Cengage Learning

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience

  • Author(s) :
  • Publisher : Cengage Learning
  • Copyright year : © 2012
  • Edition : 1st
  • Print ISBN : 9781439060322, 1439060320
  • eText ISBN : 9781133387565, 113338756X
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Additional Product Details

  • Print ISBNs: 9781133481270, 1133481272
  • Other: 9781111899028