Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes
published by CRC Press

Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes

  • Author(s) :
  • Publisher : CRC Press
  • Edition : 2nd
  • Print ISBN : 9781439886687, 1439886687
  • eText ISBN : 9781439886694, 1439886695
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  • eText ISBNs: 9781322620039, 1322620032