Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes

  • Author(s): Martin, Karen
  • Publisher: CRC Press
  • Edition: 2nd
  • Print ISBN: 9781439886687, 1439886687
  • eText ISBN: 9781439886694, 1439886695
View Additional Details

Description

Additional Product Details

  • eText ISBNs: 9781322620039, 1322620032