Mind and Heart of the Negotiator, The

  • Author(s): Leigh Thompson
  • Publisher: Pearson
  • Copyright year: © 2012
  • Edition: 5th
  • Pages: 432
  • Print ISBN: 9780132543866, 0132543869
  • eText ISBN: 9780133469516, 0133469514
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  • Other: 9780132997706, 9780132834735, 0132997703