Quality Management for Organizational Excellence: Introduction to Total Quality

  • Author(s): David L. Goetsch; Stanley Davis
  • Publisher: Pearson
  • Copyright year: © 2016
  • Edition: 8th
  • Print ISBN: 9780133791853, 0133791858
  • eText ISBN: 9780133791945, 0133791947
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  • Other: 9780133791914, 9780133791884, 0133791912