Quality Management for Organizational Excellence

  • Author(s): David L. Goetsch
  • Publisher: Pearson
  • Copyright year: © 2013
  • Edition: 7th
  • Print ISBN: 9780132558983, 013255898X
  • eText ISBN: 9780133005172, 0133005178
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  • Other: 9780132558990.0, 9780132558990