The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

by

  • Publisher: McGraw-Hill Education
  • Print ISBN: 9780071603652, 0071603654

  • eText ISBN: 9780071603669, 0071603662

  • Edition: 1st
  • Copyright year: 2009