The Definitive Guide to Customer Relationship Management (Collection)

  • Author(s): V. Kumar; Richard Hammond; Herb Sorensen; Michael R. Solomon
  • Publisher: FT Press PTG
  • Copyright year: © 2013
  • Edition: 1st
  • Print ISBN: 9780133346091, 0133346099
  • eText ISBN: 9780133346107, 0133346102
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  • Other: 9780133346114