Cover image: Service Quality 1st edition 9780803949201

Service Quality

New Directions in Theory and Practice

1st Edition

  • Author(s) Roland T. Rust; Richard L. Oliver
  • Publisher Published by SAGE Publications, Inc Copyright © 1993
  • "ISBN-13 9780803949201"
  • Format Reflowable Layout

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Service Quality: New Directions in Theory and Practice 1st Edition is written by Roland T. Rust; Richard L. Oliver and published by SAGE Publications, Inc. The Digital and eTextbook ISBNs for Service Quality are 9781506332673, 1506332676 and the print ISBNs are 9780803949201, 0803949200. Save up to 80% versus print by going digital with VitalSource. Additional ISBNs for this eTextbook include 9781452262482, 9780803949195.

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