Browsing “Customer Relations” (Showing 201 - 220 of 904 results)

Subjects

  • The Secret Language of Influence

    Master the One Skill Every Sales Pro Needs
    by Dan Seidman
    • Edition: 1st
    • Format: Fixed
    • $13.72 CAD
  • The Experience: The 5 Principles of Disney Service and Re...

    by Bruce Loeffler
    • Edition: 1st
    • Format: Fixed
    • $22.99 CAD
  • The Hidden Psychology of Social Networks: How Brands Crea...

    by Joe Federer
    • Edition: 1st
    • Format: Reflowable
    • $34.51 CAD
  • Communication the Cleveland Clinic Way: How to Drive a Re...

    by Adrienne Boissy; Timothy Gilligan
    • Edition: 1st
    • Format: Reflowable
    • $40.95 CAD
  • Customer Experience

    Future Trends and Insights
    by C. Shaw; Q. Dibeehi; S. Walden
    • Format: Fixed
    • From $20.39 CAD
  • User is Always Right, The

    A Practical Guide to Creating and Using Personas for the Web
    by Steve Mulder; Ziv Yaar
    • Edition: 1st
    • Format: Reflowable
    • $46.74 CAD
  • Outsmart!

    How to Do What Your Competitors Can't
    by Jim Champy
    • Edition: 1st
    • Format: Reflowable
    • $24.43 CAD
  • Delivering Fantastic Customer Experience

    How to Turn Customer Satisfaction Into Customer Relationships
    by Daniel Lafrenière
    • Edition: 1st
    • Format: Reflowable
    • From $17.58 CAD
  • Dangerous Customer Service

    Dangerously Great Customer Service...How to Achieve it and Maintain it
    by Impact Innovation
    • Edition: 1st
    • Format: Reflowable
    • From $9.66 CAD
  • The Big Book of People Skills Games: Quick, Effective Act...

    Quick, Effective Activities for Making Great Impressions, Problem-Solving and Improved Customer Serv
    by Edward E. Scannell; Colleen Rickenbacher
    • Edition: 1st
    • Format: Fixed
    • $28.95 CAD
  • Warranty Cost Analysis

    by Wallace Blischke
    • Edition: 1st
    • Format: Reflowable
    • From $435.06 CAD
  • The Behavioral Advantage

    What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
    by Terry Bacon; David Pugh
    • Edition: 1st
    • Format: Reflowable
    • $24.01 CAD
  • Think Opposite

    Using the Domino Effect to Change Your Business, Change the World
    by Alison Donaghey
    • Format: Reflowable
    • From $2.50 CAD
  • Building Value through Marketing

    A Step-by-Step Guide
    by Philip Sugai
    • Edition: 1st
    • Format: Reflowable
    • From $32.43 CAD
  • The Customer Advocate and the Customer Saboteur

    Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior
    by Michael W. Lowenstein
    • Format: Reflowable
    • $34.16 CAD
  • Dangerous Customer Service

    Dangerously Great Customer Service...How to Achieve it and Maintain it
    by Impact Innovation
    • Edition: 1st
    • Format: Fixed
    • From $9.66 CAD
  • 52 Card Pick-Up

    How to Stack the Deck for Business Success
    by Ed Wallace
    • Format: Reflowable
    • From $2.50 CAD
  • Der Kundenberater als Mediator

    Effiziente Gesprächsführung durch die Einbeziehung mediativer Elemente
    by Kirsten Rusert
    • Format: Fixed
    • From $10.19 CAD
  • Voice-of-the-Customer Marketing: A Revolutionary 5-Step P...

    by Ernan Roman
    • Edition: 1st
    • Format: Fixed
    • $39.95 CAD
  • The Come Back Culture

    10 Business Practices That Create Lifelong Customers
    by Jason Young; Jonathan Malm
    • Format: Reflowable
    • $34.94 CAD
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