Browsing “Customer Relations” (Showing 21 - 40 of 820 results)


  • Definitive Guide to Social CRM, The

    Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits
    by Barton J. Goldenberg
    • Edition: 1st
    • Format: Reflowable
    • From £18.33 GBP
  • The Art of Client Service: The Classic Guide, Updated for...

    by Robert Solomon
    • Edition: 3rd
    • Format: Reflowable
    • £19.99 GBP
  • Executing Crisis

    A C-Suite Crisis Leadership Survival Guide
    by Dr. Jo Robertson
    • Format: Fixed
    • £23.99 GBP
  • The Customer Success Professional's Handbook

    How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company
    by Ashvin Vaidyanathan; Ruben Rabago
    • Edition: 1st
    • Format: Reflowable
    • £18.99 GBP
  • Epic Content Marketing, Second Edition: Break through the...

    by Joe Pulizzi; Brian W. Piper
    • Edition: 2nd
    • Format: Reflowable
    • £23.23 GBP
  • Customer Relationship Management

    Concept, Strategy, and Tools
    by V. Kumar; Werner Reinartz
    • Edition: 3rd
    • Format: Reflowable
    • From £16.50 GBP
  • Strategy from the Outside In (PB)

    by George S. Day; Christine Moorman
    • Edition: 1st
    • Format: Fixed
    • £25.79 GBP
  • Perfect Phrases for Customer Service

    by Bacal, Robert
    • Edition: 2nd
    • Format: Fixed
    • £8.83 GBP
  • The Customer Success Pioneer

    The first 12 months of your journey into growth
    by Kellie Lucas
    • Format: Reflowable
    • £9.99 GBP
  • Zero Harm: How to Achieve Patient and Workforce Safety in...

    How to Achieve Patient and Workforce Safety in Healthcare
    by Craig Clapper; James Merlino; Carole Stockmeier
    • Edition: 1st
    • Format: Reflowable
    • £24.40 GBP
  • Practical Digital Marketing and AI Psychology

    How to Gain Online Consumer Trust and Sales Using Technologies and Psychology
    by J. Jonathan Gabay
    • Edition: 1st
    • Format: Reflowable
    • From £15.84 GBP
  • Dealing with Difficult Customers

    How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
    by Noah Fleming; Shawn Veltman
    • Format: Reflowable
    • £14.00 GBP
  • Conversation Marketing

    How to Be Relevant and Engage Your Customer by Speaking Human
    by Kevin Lund
    • Format: Reflowable
    • £15.00 GBP
  • The Ten Principles Behind Great Customer Experiences

    by Matt Watkinson
    • Edition: 1st
    • Format: Fixed
    • From £11.25 GBP
  • The Customer Centricity Playbook

    Implement a Winning Strategy Driven by Customer Lifetime Value
    by Peter Fader; Sarah E. Toms
    • Format: Reflowable
    • £12.49 GBP
  • Scaling Customer Success

    Building the Customer Success Center of Excellence
    by Chitra Madhwacharyula; Shreesha Ramdas
    • Format: Reflowable
    • From £9.00 GBP
  • Who Stole My Customer??

    Winning Strategies for Creating and Sustaining Customer Loyalty
    by Harvey Thompson
    • Edition: 2nd
    • Format: Reflowable
    • £13.33 GBP
  • Becoming the Change: Leadership Behavior Strategies for C...

    by John Toussaint; Kim Barnas
    • Edition: 1st
    • Format: Reflowable
    • £22.30 GBP
  • The Experience Economy, With a New Preface by the Authors

    Competing for Customer Time, Attention, and Money
    by B. Joseph Pine II; James H. Gilmore
    • Format: Reflowable
    • £24.78 GBP
    • CoachMe Included
  • Superior Customer Value

    Finding and Keeping Customers in the Now Economy
    by Art Weinstein
    • Edition: 4th
    • Format: Reflowable
    • From £29.70 GBP