Cover image: A Complaint Is a Gift 3rd edition 9781523002931

A Complaint Is a Gift

How to Learn from Critical Feedback and Recover Customer Loyalty

3rd Edition

  • Author(s) Janelle Barlow
  • Publisher Published by Berrett-Koehler Publishers
  • "ISBN-13 9781523002931"
  • Format Fixed Layout

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A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty 3rd Edition is written by Janelle Barlow and published by Berrett-Koehler Publishers. The Digital and eTextbook ISBNs for A Complaint Is a Gift are 9781523002948, 1523002948 and the print ISBNs are 9781523002931, 152300293X. Save up to 80% versus print by going digital with VitalSource.

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