Achieving Service Excellence: Strategies for Healthcare

ISBN(s):
1567933270, 9781567933277, 1441638911, 9781441638915, 1567935206, 9781567935202
Author(s):
Fottler, Myron D.; Ford, Robert C.; Heaton, Cherrill P.
Publisher:
Health Administration Press
Copyright year:
© 2010
Edition:
2nd

Description