CRM at the Speed of Light, Fourth Edition

Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

by

  • Publisher: McGraw-Hill Education
  • Print ISBN: 9780071590457, 0071590455

  • eText ISBN: 9780071590464, 0071590463

  • Edition: 4th
  • Copyright year: 2009