Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by: Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler

  • Publisher: McGraw-Hill Education (Professional)
  • Print ISBN: 9780071771320, 0071771328

  • eText ISBN: 9780071772204, 0071772200

  • Edition: 2nd
  • Copyright year: 2012