Electronic Customer Relationship Management

  • Author(s): Jerry Fjermestad
  • Publisher: Routledge
  • Copyright year: © 2010
  • Pages: 224
  • Print ISBN: 9780765613271, 0765613271
  • eText ISBN: 9781317472186, 1317472187
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  • eText ISBNs: 9781317472193, 9781317472179, 9781280912344, 9780765620156, 1317472195, 1317472179, 1280912340, 0765620154