Cover image: Mapping Experiences 2nd edition 9781492076636

Mapping Experiences

A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams

2nd Edition

  • Author(s) James Kalbach
  • Publisher Published by O'Reilly Media Copyright © 2021
  • "ISBN-13 9781492076636"
  • Format Reflowable Layout

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Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams 2nd Edition is written by James Kalbach and published by O'Reilly Media. The Digital and eTextbook ISBNs for Mapping Experiences are 9781492076582, 1492076589 and the print ISBNs are 9781492076636, 1492076635. Save up to 80% versus print by going digital with VitalSource. Additional ISBNs for this eTextbook include 9781492076599, 9781492076605, 9780596516253.

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