Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

by

  • Publisher: McGraw-Hill Education
  • Print ISBN: 9780071493048, 0071493042

  • eText ISBN: 9780071595124, 0071595120

  • Edition: 1st
  • Copyright year: 2007