Service Innovation: How to Go from Customer Needs to Breakthrough Services
published by McGraw-Hill Education

Service Innovation: How to Go from Customer Needs to Breakthrough Services

  • Author(s) :
  • Publisher : McGraw-Hill Education
  • Copyright year : © 2010
  • Edition : 1st
  • Print ISBN : 9780071713009, 007171300X
  • eText ISBN : 9780071717861, 0071717862

Description

Table of Contents