Cover image: Service Operations Dynamics 9783319720166

Service Operations Dynamics

Managing in an Age of Digitization, Disruption and Discontent

  • Author(s) Henk Akkermans
  • Publisher Published by Palgrave Pivot Copyright © 2018
  • "ISBN-13 9783319720166"
  • Format Reflowable Layout

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Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent is written by Henk Akkermans and published by Palgrave Pivot. The Digital and eTextbook ISBNs for Service Operations Dynamics are 9783319720173, 3319720171 and the print ISBNs are 9783319720166, 3319720163. Save up to 80% versus print by going digital with VitalSource.

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