The Benchmarking Book

  • Author(s): Tim Stapenhurst
  • Publisher: Routledge
  • Copyright year: © 2009
  • Pages: 496
  • Print ISBN: 9780750689052, 0750689056
  • eText ISBN: 9781136434686, 1136434682
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  • eText ISBNs: 9786612737664, 9781282737662, 9781136434693, 9781136434648, 9780080943329, 6612737662, 128273766X, 1136434690, 113643464X, 0080943322