Cover image: The Call Center Handbook 4th edition 9781578203055

The Call Center Handbook

The Complete Guide to Starting, Running, and Improving Your Call Center

4th Edition

  • Author(s) Keith Dawson
  • Publisher Published by CRC Press Copyright © 2004
  • "ISBN-13 9781578203055"
  • Format Reflowable Layout

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center 4th Edition is written by Keith Dawson and published by CRC Press. The Digital and eTextbook ISBNs for The Call Center Handbook are 9781040160671, 1040160670 and the print ISBNs are 9781578203055, 1578203058. Save up to 80% versus print by going digital with VitalSource. Additional ISBNs for this eTextbook include 9780429082870, 9781482295658.

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