The World of Customer Service

  • Author(s): Pattie Gibson
  • Publisher: Cengage Learning
  • Copyright year: © 2012
  • Edition: 3rd
  • Print ISBN: 9780840064240, 0840064241
  • eText ISBN: 9781133708476, 1133708471
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  • Print ISBNs: 9781133683803, 1133683800
  • Other: 9781111549275