VitalSource Technologies LLC and our affiliate VST Limited (UK)
(collectively, “VitalSource”, also “we”, “our”, and “us”) use and allow
certain other companies to use certain tracking technologies, including
cookies, web beacons, and other similar technologies (collectively,
“Cookies”) on our services, including any of our desktop applications,
mobile applications, websites (such as www.vitalsource.com,
bookshelf.vitalsource.com), any VitalSource owned web retail store, our
products known as Bookshelf, Bookshelf Online, VitalSource Engagement
Dashbaord, VitalSource and Bookshelf mobile applications, reader software,
digital content, other products controlled owned or licensed by VitalSource,
and any other products or services that include a link to this Policy
(collectively, the “Products”).
This notice explains what Cookies are, why we use them and your rights to
control our use of them. It is a part of and should be read in
about our privacy practices.
What are Cookies?
Cookies are text files that contain a certain amount of information and are
downloaded to your computer or mobile device when you visit a website. They
are useful because they allow websites to recognize a user's device. They
are then returned to the original website on each subsequent visit or to any
other website that recognizes them. For more information about cookies, you
can visit www.allaboutcookies.org.
The term "Cookie" is used in this Notice to include all
similar techniques and technology, including web beacons and log files.
A web beacon is a small graphic image or other web programming code
(also known as “clear GIFs” or “pixel tags“) that may be included in our web
pages and messages.
Types of Information We Collect
Cookies help us learn how our Products are used and improve the Products.
Examples of the types of information that we collect through Cookies
The number of website visitors and website views, the pages of Products
viewed, the clicks made on the Products, and the total duration of
navigation on the Products;
The name of the page that referred you to our website;
Whether this is your first time visiting our website;
Your viewing preferences (e.g. layout, sizing preferences, language
Your city and country;
the type of browser used and your IP address, so that we can identify
you during your next visits.
To track usage of the Products;
To control the display of ads, including interest-based ads;
To determine if you opened our emails;
To customize elements of the promotional layout and/or content of the
pages of our website; and
To personalize information.
collect aggregate information about Products on an anonymous basis. We may
share such anonymous information with our business partners, advertisers and
other third parties for any business purpose.
Types of Cookies We Use on Our Products
We use first party and third party Cookies for several reasons. Some Cookies
are required for technical reasons in order for our Products to operate, and
we refer to these as "essential" or "strictly necessary" Cookies. Other
Cookies also enable us to track and target the interests of our users and to
enhance the experience on our Products. Third parties also serve Cookies
through our Products for advertising, analytics and other purposes. The
specific types of first and third party Cookies served through our Products
and the functions they perform are described in more detail below.
These cookies are created by VitalSource. They allow you to browse our
Products and use their features.
Essential Cookies: These cookies are strictly necessary to allow
you to move around the Products and use their features. Without these
cookies, we cannot enable the Products to function on your device.
Therefore, these cookies cannot be disabled.
Functional Cookies: These cookies allow us to remember choices you
make on our Products (such as your preferred language or the region you are
in). To refuse these Cookies, please follow the instructions below under the
section Cookie Management. Note that by disabling functional cookies, you
may not be able to use some of our features or those features may not
Embedded Scripts. An embedded script is programming code that is
designed to collect information about your interactions with the Products,
such as the links you click on. The code is temporarily downloaded onto your
computer or other device, is active only while you are connected to the
Products, and is deactivated or deleted thereafter.
web beacons) to see how you use our Products in order to enhance their
performance and develop them according to the preferences of our customers
and visitors. For example, cookies and web beacons may be used to maintain a
consistency across our Products, determine how visitors use our Products,
track errors, and measure the effectiveness of our promotional campaigns. To
refuse these Cookies, see the section Cookie Management.
Some of our third party partners (including advertisers and marketing
services companies) may set and access Cookies on your computer as well, or
we may do so on their behalf. We do not have control over how these third
parties use such cookies and similar technologies or the information derived
that such third parties may have collected from you or the methods used by
the third-parties to collect that information. These types of cookies
Advertising Cookies: These Cookies, defined exclusively by third
parties, collect several types of data about your browsing habits, as well
as your preferences for products and services. This information allows us to
serve you relevant advertisements on our Products. To refuse these cookies,
please follow the instructions below under the section Cookie Management.
Some advertisements may also contain an icon that you may click on to find
out more about how to manage your advertising preferences.
Third-Party Functional Cookies: These Cookies are defined by third
parties who support our Products and allow you to use useful services and
features. To refuse these cookies, please follow the instructions below
under the section Cookie Management.
Duration of storage of cookies on your device
We use both “session cookies” (which expire once you close your web browser)
and “persistent cookies” (which stay on your computer until you delete
Some advertising service providers may be members of the Network Advertising
Initiative, which offers a single location to opt out of ad targeting from
member companies. If you opt-out of receiving targeted ads in this manner,
you will continue to receive advertising messages after you opt-out, but
they will not be tailored based on your usage of the Products or third-party
websites. If you would like more information about advertisers’ use of
tracking technologies and your options, visit
http://www.networkadvertising.org. To learn more about how interest-based
information is collected, whether the companies we use are part of an
industry network regarding behavioral advertising and to know your choices,
visit http://www.aboutads.info. The collection of information via certain
ads served to users in Canada may be managed by visiting youradchoices.ca.
Keep in mind an opt-out is cookie-based and only affects the specific device
and browser on which the opt-out is applied.
Using Browser Settings
You can disable and/or delete most types of cookies through your browser
settings. If you use your browser settings to block all cookies, you may not
be able to access parts of our or others’ Products. For information about
how to modify the cookies settings on some popular browsers please see the
We may revise this Notice from time to time. Changes made will be reflected
on this page. Please re-visit this Cookie Notice regularly to stay informed
set forth below.