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Browsing “Customer Relations” (Showing 561 - 580 of 816 results)

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  • Indispensable: How To Become The Company That Your Custom...

    How To Become The Company That Your Customers Can't Live Without
    by Joe Calloway
    • Edition: 1st
    • Format: Fixed
    • R582.05 ZAR
      Price includes VAT

  • Chief Customer Officer 2.0

    How to Build Your Customer-Driven Growth Engine
    by Jeanne Bliss
    • Edition: 2nd
    • Format: Reflowable
    • R471.14 ZAR
      Price includes VAT

  • Customer Data Platforms

    Use People Data to Transform the Future of Marketing Engagement
    by Martin Kihn; Christopher B. O'Hara
    • Edition: 1st
    • Format: Reflowable
    • R415.69 ZAR
      Price includes VAT

  • The Abusive Customer

    Breaking the Silence Around Customers’ Aggressive Behavior
    by Ivaylo Yorgov
    • Edition: 1st
    • Format: Reflowable
    • R959.57 ZAR
      Price includes VAT

  • The Strategic Storyteller: Content Marketing in the Age o...

    by Alexander Jutkowitz
    • Edition: 1st
    • Format: Reflowable
    • R415.69 ZAR
      Price includes VAT

  • Salesforce For Dummies

    by Liz Kao; Jon Paz
    • Edition: 7th
    • Format: Reflowable
    • R471.14 ZAR
      Price includes VAT

  • The Experience: The 5 Principles of Disney Service and Re...

    The 5 Principles of Disney Service and Relationship Excellence
    by Bruce Loeffler; Brian Church
    • Edition: 1st
    • Format: Reflowable
    • R415.69 ZAR
      Price includes VAT

  • The Ultimate Online Customer Service Guide

    How to Connect with your Customers to Sell More!
    by Marsha Collier
    • Edition: 1st
    • Format: Reflowable
    • R415.69 ZAR
      Price includes VAT

  • Anticipate: Knowing What Customers Need Before They Do

    by Bill Thomas; Jeff Tobe
    • Edition: 1st
    • Format: Fixed
    • R319.93 ZAR
      Price includes VAT

  • Anticipate: Knowing What Customers Need Before They Do

    Knowing What Customers Need Before They Do
    by Bill Thomas; Jeff Tobe
    • Edition: 1st
    • Format: Reflowable
    • R415.69 ZAR
      Price includes VAT

  • Competing in a Service Economy: How to Create a Competiti...

    How to Create a Competitive Advantage Through Service Development and Innovation
    by Matthew D. Johnson; Anders Gustafsson
    • Edition: 1st
    • Format: Fixed
    • R443.42 ZAR
      Price includes VAT

  • Your Customer Rules!: Delivering the Me2B Experiences Tha...

    by Bill Price
    • Edition: 1st
    • Format: Reflowable
    • R471.14 ZAR
      Price includes VAT

  • Why CRM Doesn't Work: How to Win by Letting Customers Man...

    How to Win by Letting Customers Manange the Relationship
    by Frederick Newell
    • Edition: 1st
    • Format: Reflowable
    • R415.69 ZAR
      Price includes VAT

  • The Celebrity Experience

    Insider Secrets to Delivering Red Carpet Customer Service
    by Donna Cutting
    • Edition: 1st
    • Format: Reflowable
    • R554.32 ZAR
      Price includes VAT

  • Service Design for Business: A Practical Guide to Optimiz...

    A Practical Guide to Optimizing the Customer Experience
    by Ben Reason; Lavrans L?vlie; Melvin Brand Flu
    • Edition: 1st
    • Format: Reflowable
    • R471.14 ZAR
      Price includes VAT

  • The Best Service is No Service: How to Liberate Your Cust...

    How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
    by Bill Price; David Jaffe
    • Edition: 1st
    • Format: Reflowable
    • R498.87 ZAR
      Price includes VAT

  • The Wallet Allocation Rule: Winning the Battle for Share

    Winning the Battle for Share
    by Timothy L. Keiningham; Lerzan Aksoy; Luke Williams; Alexander J. Buoye
    • Edition: 1st
    • Format: Reflowable
    • R332.51 ZAR
      Price includes VAT

  • Retail Supply Chain Management

    by James B. Ayers; Mary Ann Odegaard
    • Edition: 2nd
    • Format: Reflowable
    • R959.57 ZAR
      Price includes VAT

  • Marketing Through Turbulent Times

    by Jenny Darroch
    • Format: Fixed
    • From R319.93 ZAR
      Price includes VAT

  • Qualitätsmanagement für Dienstleistungen

    Handbuch für ein erfolgreiches Qualitätsmanagement. Grundlagen – Konzepte – Methoden
    by Manfred Bruhn
    • Edition: 12th
    • Format: Reflowable
    • From R447.90 ZAR
      Price includes VAT
Showing 561 - 580 of 816 results
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