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Browsing “Customer Relations” (Showing 81 - 100 of 816 results)

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  • The New Luxury Experience

    Creating the Ultimate Customer Experience
    by Wided Batat
    • Format: Reflowable
    • From R573.44 ZAR
      Price includes VAT

  • The Ten Principles Behind Great Customer Experiences

    by Matt Watkinson
    • Edition: 1st
    • Format: Fixed
    • R445.80 ZAR
      Price includes VAT

  • Effective Complaint Management

    The Business Case for Customer Satisfaction
    by Bernd Stauss; Wolfgang Seidel
    • Edition: 2nd
    • Format: Reflowable
    • From R567.06 ZAR
      Price includes VAT

  • Social Customer Relationship Management

    Fundamentals, Applications, Technologies
    by Rainer Alt; Olaf Reinhold
    • Format: Reflowable
    • From R350.43 ZAR
      Price includes VAT

  • Information Obligations and Disinformation of Consumers

    • Format: Reflowable
    • From R1,013.07 ZAR
      Price includes VAT

  • Unleashing Excellence: The Complete Guide to Ultimate Cus...

    The Complete Guide to Ultimate Customer Service
    by Dennis Snow; Teri Yanovitch
    • Edition: 2nd
    • Format: Reflowable
    • R413.93 ZAR
      Price includes VAT

  • Digitalisierung im Filialsystem

    Prozesse und Module für Umsetzung und Führung
    by Hermann Riedl; Christian Printing
    • Format: Reflowable
    • From R254.86 ZAR
      Price includes VAT

  • 52 Card Pick-Up

    How to Stack the Deck for Business Success
    by Ed Wallace
    • Format: Reflowable
    • From R53.10 ZAR
      Price includes VAT

  • The Experience Economy, With a New Preface by the Authors

    Competing for Customer Time, Attention, and Money
    by B. Joseph Pine II; James H. Gilmore
    • Format: Reflowable
    • R679.42 ZAR
      Price includes VAT
    • CoachMe Included

  • It's All About Service

    How to Lead Your People to Care for Your Customers
    by Ray Pelletier
    • Edition: 1st
    • Format: Fixed
    • R496.77 ZAR
      Price includes VAT

  • Call Center

    A Focus on Customer Service
    by Gwen Foster Oglesby
    • Format: Reflowable
    • From R47.78 ZAR
      Price includes VAT

  • Customer Success: How Innovative Companies Are Reducing C...

    How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    by Nick Mehta; Dan Steinman; Lincoln Murphy
    • Edition: 1st
    • Format: Reflowable
    • R496.77 ZAR
      Price includes VAT

  • Multidimensional Analysis of Conversational Telephone Speech

    by Friedemann Köster
    • Format: Fixed
    • From R821.93 ZAR
      Price includes VAT

  • Language in Business, Language at Work

    by Erika Darics; Veronika Koller
    • Edition: 1st
    • Format: Fixed
    • From R595.73 ZAR
      Price includes VAT

  • ProvenCare: How to Deliver Value-Based Healthcare the Gei...

    by Glenn D. Steele; David T. Feinberg
    • Edition: 1st
    • Format: Reflowable
    • R764.58 ZAR
      Price includes VAT

  • How to Talk to Customers: Create a Great Impression Every...

    Create a Great Impression Every Time with MAGIC
    by Diane Berenbaum; Tom Larkin
    • Edition: 1st
    • Format: Reflowable
    • R386.33 ZAR
      Price includes VAT

  • Strategies and Tools for Managing Connected Consumers

    by Ree C. Ho
    • Format: Reflowable
    • R5,840.55 ZAR
      Price includes VAT

  • Beyond Advertising: Creating Value Through All Customer T...

    Creating Value Through All Customer Touchpoints
    by Yoram (Jerry) Wind; Catharine Findiesen Hays
    • Edition: 1st
    • Format: Reflowable
    • R496.77 ZAR
      Price includes VAT

  • Selling Luxury: Connect with Affluent Customers, Create U...

    Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
    by Robin Lent; Genevieve Tour
    • Edition: 1st
    • Format: Reflowable
    • R496.77 ZAR
      Price includes VAT

  • Crisis Communication

    Managing Stakeholder Relationships
    by Audra Diers-Lawson
    • Edition: 1st
    • Format: Reflowable
    • R1,124.57 ZAR
      Price includes VAT
    • CoachMe Included
Showing 81 - 100 of 816 results
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