VitalSource Technologies LLC and our affiliate VST Limited
(UK) (collectively, "VitalSource," also "we," "our,"
and"us") use and allow certain other companies to use
certain tracking technologies, including cookies, web
beacons, and other similar technologies (collectively,
"Cookies") on our services, including any of our desktop
applications, mobile applications, websites (such as
www.vitalsource.com, bookshelf.vitalsource.com), any
VitalSource owned web retail store, our products known as
Bookshelf, Bookshelf Online, VitalSource Engagement
Dashboard, VitalSource and Bookshelf mobile applications,
Intrepid Discover Platform, Intrepid Learn Platform,
Acrobatiq Platform, reader software, digital content,
other products controlled owned or licensed by
VitalSource, and any other products or services that
include a link to this Policy (collectively, the
This notice explains what Cookies are, why we use them and
your rights to control our use of them. It is a part
information about our privacy practices.
What are Cookies?
Cookies are text files that contain a certain amount of
information and are downloaded to your computer or mobile
device when you visit a website. They are useful because
they allow websites to recognize a user's device. They are
then returned to the original website on each subsequent
visit or to any other website that recognizes them. For
more information about cookies, you can visit www.allaboutcookies.org.
The term "Cookie" is used in this Notice
to include all similar techniques and technology,
including web beacons and log files. A web beacon is a
small graphic image or other web programming code (also
known as "clear GIFs" or "pixel tags") that may be
included in our web pages and messages.
Types of Information We Collect
Cookies help us learn how our Products are used and
improve the Products. Examples of the types of information
that we collect through Cookies include:
The number of website visitors and website views, the
pages of Products viewed, the clicks made on the
Products, and the total duration of navigation on the
The name of the page that referred you to our website;
Whether this is your first time visiting our website;
Your viewing preferences (e.g. layout, sizing
preferences, language etc.);
Your city and country;
the type of browser used and your IP address, so that we
can identify you during your next visits.
To track usage of the Products;
To control the display of ads, including interest-based
To determine if you opened our emails;
To customize elements of the promotional layout and/or
content of the pages of our website; and
To personalize information.
We (or third-party service providers on our behalf) may
Products on an anonymous basis. We may share such
anonymous information with our business partners,
advertisers and other third parties for any business
Types of Cookies We Use on Our Products
We use first-party and third-party Cookies for several
reasons. Some Cookies are required for technical reasons
in order for our Products to operate, and we refer to
these as "essential" or "strictly necessary" Cookies.
Other Cookies also enable us to track and target the
interests of our users and to enhance the experience on
our Products. Third parties also serve Cookies through our
Products for advertising, analytics and other purposes.
The specific types of first and third-party Cookies served
through our Products and the functions they perform are
described in more detail below.
These cookies are created by VitalSource. They allow you
to browse our Products and use their features.
Essential Cookies: These cookies are strictly necessary to allow you to
move around the Products and use their features. Without
these cookies, we cannot enable the Products to function
on your device. Therefore, these cookies cannot be
Functional Cookies These cookies allow us to remember choices you make
on our Products (such as your preferred language or the
region you are in). To refuse these Cookies, please follow
the instructions below under the section Cookie
Management. Note that by disabling functional cookies, you
may not be able to use some of our features or those
features may not function properly.
An embedded script is programming code that is designed
to collect information about your interactions with the
Products, such as the links you click on. The code is
temporarily downloaded onto your computer or other device,
is active only while you are connected to the Products,
and is deactivated or deleted thereafter.
beacons) to see how you use our Products in order to
enhance their performance and develop them according to
the preferences of our customers and visitors. For
example, cookies and web beacons may be used to maintain
consistency across our Products, determine how visitors
use our Products, track errors, and measure the
effectiveness of our promotional campaigns. To refuse
these Cookies, see the section Cookie Management.
Some of our third-party partners (including advertisers
and marketing services companies) may set and access
Cookies on your computer as well, or we may do so on their
behalf. We do not have control over how these third
parties use such cookies and similar technologies or the
does not cover any use of information that such third
parties may have collected from you or the methods used by
the third-parties to collect that information. These types
of cookies include:
Cookies These Cookies, defined exclusively
by third parties, collect several types of data about
your browsing habits, as well as your preferences for
products and services. This information allows us to
serve you relevant advertisements on our Products. To
refuse these cookies, please follow the instructions
below under the section Cookie Management. Some
advertisements may also contain an icon that you may
click on to find out more about how to manage your
Cookies These Cookies are defined by third
parties who support our Products and allow you to use
useful services and features. To refuse these cookies,
please follow the instructions below under the section
Duration of storage of cookies on your
We use both "session cookies" (which expire once you
close your web browser) and "persistent cookies" (which
stay on your computer until you delete them).
Users can disable Google Analytics tracking directly from
our cookie notification popup in Bookshelf Online.
Some advertising service providers may be members of the
Network Advertising Initiative, which offers a single
location to opt-out of ad targeting from member companies.
If you opt-out of receiving targeted ads in this manner,
you will continue to receive advertising messages after
you opt-out, but they will not be tailored based on your
usage of the Products or third-party websites. If you
would like more information about advertisers’ use of
tracking technologies and your options, visit http://www.networkadvertising.org. To
learn more about how interest-based information is
collected, whether the companies we use are part of an
industry network regarding behavioral advertising and to
know your choices, visit http://www.aboutads.info. The
collection of information via certain ads served to users
in Canada may be managed by visiting youradchoices.ca.
Keep in mind an opt-out is cookie-based and only affects
the specific device and browser on which the opt-out is
You can disable and/or delete most types of cookies
through your browser settings. If you use your browser
settings to block all cookies, you may not be able to
access parts of our or others’ Products. For information
about how to modify the cookies settings on some popular
browsers please see the following:
We may revise this Notice from time to time. Changes made
will be reflected on this page. Please re-visit this
Cookie Notice regularly to stay informed about our use of
Cookies. If you have any questions, please contact us as
set forth below.