Browsing “Customer Relations” (Showing 361 - 380 of 905 results)

Subjects

  • The Referral Code

    Unlock a Constant Stream of Business Through the Power of Your Relationships
    by Larry Pinci; Phil Glosserman
    • Format: Reflowable
    • From $5.50 CAD
  • Competitive Advantage of Customer Centricity

    by Sathit Parniangtong
    • Format: Fixed
    • From $36.54 CAD
  • Intercultural Service Encounters

    Cross-cultural Interactions and Service Quality
    by Piyush Sharma
    • Format: Reflowable
    • From $24.62 CAD
  • The Superpromoter

    The Power of Enthusiasm
    by R. Vogelaar
    • Format: Fixed
    • From $30.78 CAD
  • Crisis Counsel

    Navigating Legal and Communication Conflict
    by Tony Jacques, Ph.D.
    • Format: Reflowable
    • $45.99 CAD
  • Clients, Clients, and More Clients: Create an Endless Str...

    by Larina Kase
    • Edition: 1st
    • Format: Fixed
    • $21.95 CAD
  • Service Fanatics: How to Build Superior Patient Experienc...

    by Merlino, James
    • Edition: 1st
    • Format: Fixed
    • $37.47 CAD
  • Anticipate: Knowing What Customers Need Before They Do

    by Bill Thomas; Jeff Tobe
    • Edition: 1st
    • Format: Fixed
    • $19.99 CAD
  • What to Say When Things Get Tough: Business Communication...

    Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say
    by Leonard S. Greenberger
    • Edition: 1st
    • Format: Fixed
    • $21.95 CAD
  • Practical Zendesk Administration

    by Vaughan, Stafford
    • Edition: 1st
    • Format: Fixed
    • From $20.30 CAD
  • Design for Services

    by Anna Meroni; Daniela Sangiorgi
    • Edition: 1st
    • Format: Reflowable
    • From $48.38 CAD
  • Homo Connectus

    Einblicke in die Post-Solo-Ära des Kunden
    • Format: Reflowable
    • From $22.25 CAD
  • A Crowdfunders Strategy Guide: Build a Better Business by...

    by Stegmaier, Jamey
    • Edition: 1st
    • Format: Fixed
    • From $16.18 CAD
  • Implementing SAP® CRM

    The Guide for Business and Technology Managers
    by Vivek Kale
    • Edition: 1st
    • Format: Fixed
    • From $53.88 CAD
  • Customer Satisfaction Research Management

    A Comprehensive Guide to Integrating Customer Loyalty and Satisfaction Metrics in the Management of Complex Organizations
    by Derek R. Allen
    • Format: Fixed
    • $54.73 CAD
  • The Invisible Brand: Marketing in the Age of Automation, ...

    by William Ammerman
    • Edition: 1st
    • Format: Reflowable
    • $34.51 CAD
  • Measuring Customer Satisfaction and Loyalty

    Survey Design, Use, and Statistical Analysis Methods
    by Bob E. Hayes
    • Edition: 3rd
    • Format: Fixed
    • $108.10 CAD
  • Advanced QFD Applications

    by Kay Chuan Tan; Min Xie; Thong Ngee Goh
    • Format: Fixed
    • $54.73 CAD
  • Empathy In Action

    How to Deliver Great Customer Experiences at Scale
    by Tony Bates; Natalie Petouhoff
    • Format: Reflowable
    • $3.99 CAD
  • Super Strategist

    The Art and Science of Modern Account Planning
    by Lesley Bielby
    • Format: Fixed
    • $22.99 CAD
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